What to look out for? A Last Mile Software Solutions Checklist!

Embracing advanced last mile delivery software has become essential for businesses aiming to boost efficiency, optimize operational costs, and reduce manual dependencies and improve customer experience. Traditional delivery models are proving inefficient in meeting evolving deliveries options. The adoption of modern last mile management software is proving crucial in the aim of becoming a more sustainable and agile business.

The market now presents varied solutions, more or less advanced, more or less comprehensive. Which are the key elements to consider when looking at a Last Mile platform solution?

1. Transform your last mile delivery from paper logs into automated operations

Parcel tracking, route planner, resource management in a digitalised way can create automated processes that will make your operations more agile and efficient. A complete last mile platform connects and manages the whole supply chain from pick up to last mile and can eliminate any paper record.

2. Use digitalization from machine learning to artificial intelligence

Based on historical data analytics, the system can provide demand forecasting and route optimization to address emerging challenges and risks and proactively establish the right responses. Data analysis can also improve customers’ knowledge from their habits to their preferences and optimize deliveries respecting their expectations.

3. Communicate two ways

Once the communication system is in place all the different actors within the delivery journey from drivers,  to other businesses and final recipients, can be kept dynamically informed of any changes in the delivery schedule or route avoiding delays or missed deliveries or pick ups. 

4. Give end to end visibility

So far visibility over deliveries has been very limited if at all existing to the final mile. A Last Mile platform should give visibility of the whole delivery journey connecting the first mile to line haul to final depot.

5. Gain control

Delivery tracking, operations automation and fleet management can give an overall operational control that makes the deliveries processes more fluent and less challenging especially with always more parties involved

6. Provide integration

The ultimate last mile platform is able to communicate with the existing systems in place and connects with all the parties involved within the delivery journey.

7. Add sustainability

Conscious of the strong demand from governments and stakeholders to be responsible towards the environment and create sustainable business models, the last mile software would take into considerations best routes, thanks to route planner and optimisation, best delivery times contributing to less vehicle usage and less emissions.

8. Reduce costs

With a last mile solution in place, failed deliveries, vehicle usage, fuel consumption, customer service calls, drivers’ unproductiveness will be reduced helping the business achieve its KPIs and saving time and money on each delivery.

The Milkman Platform has been designed to enhance Last Mile Delivery Efficiency with advanced software solutions that  include all these features, its software is comprehensive and can manage the delivery process overseeing the whole of the supply chain from pick up to delivery through line haul. Route planning, delivery tracking, fleet management, demand forecasting and historical data analytics combined with a digitalised planning and execution system is what can make the difference between a faulty system to a flexible, efficient and integrated platform that oversees deliveries operations from first to last mile.

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