Milkman Technologies / Poste Italiane

A leading partnership for reinventing the home delivery market
About Poste Italiane
“We strongly believe that innovation in delivery is the key to unlocking the potential value of the ecommerce market and we make it happen thanks to the platform powered by Milkman Technologies”
Gabriele Cappellini, Poste Italiane Marketing Director - Mail, Logistic and Parcel
The Beginning: Poste Delivery Now
Poste Italiane’s main objective was to progress in the home delivery market. With this in mind, the group started searching for a new solution with flexible time-slot delivery options and an immersive and superior customer experience with wider possibilities for interaction and communication.
Poste Italiane chose Milkman Technologies as their unique last mile technology provider to enable green, personalized and convenient deliveries.

A new Avant-gardist service: the “fresh” express courier
To catch the new opportunities offered by the strong growth of the food and grocery segment, Poste Italiane recently launched the “fresh” express courier service for the home delivery of fresh groceries, leveraging the Milkman Technologies Platform. Products purchased online will travel on refrigerated vehicles and will be delivered during the time slot chosen by the customer. With this step, Poste Italiane expands the range of logistics services related to eCommerce, validating its innovative approach and differentiating its brand from traditional postal players.