Milkman Technologies / Delivery Platform / Smart Promise
Smart Promise
Smart Promise for Demand Shaping in Last Mile deliveries provides a service differentiation respecting recipient choices and planning around best time slots encouraging sustainability. The platform shows real-time availability, plan deliveries around density and capacity analysis, offering options with most convenient time slots for both recipients and drivers on route.
Prevent overbooking and offer flexible delivery slots
The platform elaborates delivery slots capacity, restricting or ranking times to offer personalised delivery options to optimize capacity and maximize density. Thanks to more precise scheduling Smart Promise application cuts failed deliveries and boost efficiency. Recipients can select their preferred day and time, preventing overpromising and overspending while ensuring efficient and satisfactory delivery experiences.
Maximise fleet saturation
The capacity configuration & monitoring capabilities oversees current and projected fleet capacity ensuring maximum usage of vehicles per deliveries.
Foster brand reliability and increase trust
Achieve more successful first attempt deliveries thanks to our smart appointment feature and intelligent address verification system that offers:
- Dynamic delivery slots
- Tailored delivery experience
- Promoted optimal slots
Offer an environment friendly service
The intelligent demand-shaping functionality enhances volumes predictability, leading to increased package deliveries per route and reducing CO2 emissions.
Provide a superior service experience
Enable the perfect customer delivery experience with live package tracking, scheduling and rescheduling options, two-way communications and delivery notifications.