A Milkman’s Blog
Stay up to date with the latest trends that are reshaping the Retail and Logistics industries and get valuable insight for your business.
On the spotlight
Mastering the Art of Delivery: Promises Kept from First to Last Mile
Antonio Perini, CEO of Milkman Technologies, discusses the significance of the “Last Mile” and explores how the logistics industry can benefit from cutting-edge last mile delivery solutions.
Streamlining Last Mile Operations: The Significance of Digitization
Logistics companies are facing significant challenges in maintaining a resilient supply chain until the very last mile. As the world continues to evolve, logistics companies that embrace technology will be better positioned to succeed and thrive in the future.
Recent Posts
The end of the year: 2020 vision and great expectations
I was amused to see that I started the year with a quote from the Nobel laureate Niels Bohr: “Prediction is very difficult, especially if it’s about the future.” No kidding, right?
What every retailer can learn from Amazon’s sudden interest in emotional data
Just think of the sales potential from knowing someone just had a really bad day at work, then offering them a discount on a bottle of their favourite whiskey, which can be delivered to their home within an hour.
Putting the AI in retail (Pt. 2)
For those retailers who survive the upheavals of 2020, there will be a desire to build resilient operational processes that can withstand future shocks and these will be AI-driven.
Home Delivery World USA: the “Fast & Free” Deliveries Bazaar is Over
The Global emergency sparked by the COVID-19 pandemic has reshuffled many cards in the logistics’ deck and what looked like absolute priorities before now feel somewhat less relevant.
Maximum convenience or minimum cost? How to find the best balance for your brand.
At Home Delivery World – USA 2020, Milkman hosted a session titled: Maximum convenience or minimum cost? How to find the best balance for your brand.
Putting the AI in retail (Pt. 1)
Those who spot the trouble first will be best placed to avoid it, switching to alternative suppliers before stock shortages hit the market.
Can a past peak problem help deliver a data-driven future?
Retailers expect their delivery partners to charge them more during the end-of-year peak period, but they are worried there will also be strict caps placed on volumes.
Peak is coming: what delivery model should you choose?
In the era of flexibility, it is the ability to choose custom-made options that drives conversions and loyalty.
Tracking & Choosing drive the new normal in home deliveries
The new battlefield, of course, will not be offering delivery per-se but finding the best balance between price, convenience and scalability so that the three actors of this play: shipper, carrier and user get the most from the experience.
What will happen to supply chains and production costs if manufacturing jobs come home?
What we really know about consumers’ attitude to price rises is that if they feel there is a benefit or even just a good reason, they will accept them.
Changing expectations: how the pandemic is affecting customer behaviour
We are witnessing some lasting changes in customer behaviour.
Covid sends US grocery shoppers online – but will they stay there?
One of the biggest long-term challenges facing grocery retailers across the US right now is how to keep all these newly created customers – or how to stop $7.2 billion dwindling away back down to $1.2 billion.
