A Milkman’s Blog
Stay up to date with the latest trends that are reshaping the Retail and Logistics industries and get valuable insight for your business.
Recent Posts
Home Delivery World USA: the “Fast & Free” Deliveries Bazaar is Over
The Global emergency sparked by the COVID-19 pandemic has reshuffled many cards in the logistics’ deck and what looked like absolute priorities before now feel somewhat less relevant.
Maximum convenience or minimum cost? How to find the best balance for your brand.
At Home Delivery World – USA 2020, Milkman hosted a session titled: Maximum convenience or minimum cost? How to find the best balance for your brand.
Putting the AI in retail (Pt. 1)
Those who spot the trouble first will be best placed to avoid it, switching to alternative suppliers before stock shortages hit the market.
Can a past peak problem help deliver a data-driven future?
Retailers expect their delivery partners to charge them more during the end-of-year peak period, but they are worried there will also be strict caps placed on volumes.
Peak is coming: what delivery model should you choose?
In the era of flexibility, it is the ability to choose custom-made options that drives conversions and loyalty.
Tracking & Choosing drive the new normal in home deliveries
The new battlefield, of course, will not be offering delivery per-se but finding the best balance between price, convenience and scalability so that the three actors of this play: shipper, carrier and user get the most from the experience.
What will happen to supply chains and production costs if manufacturing jobs come home?
What we really know about consumers’ attitude to price rises is that if they feel there is a benefit or even just a good reason, they will accept them.
Changing expectations: how the pandemic is affecting customer behaviour
We are witnessing some lasting changes in customer behaviour.
Covid sends US grocery shoppers online – but will they stay there?
One of the biggest long-term challenges facing grocery retailers across the US right now is how to keep all these newly created customers – or how to stop $7.2 billion dwindling away back down to $1.2 billion.
Black Friday & COVID: Uncertainty is the number one challenge we face
What is ‘best’ in this context? Is it those who have stayed true to their original sense of purpose. Or those that have branched out into other areas?
Retail’s big question: If you open it, will they come?
Coming out of lockdown is going to highlight everyone’s strengths and weaknesses. Being under lockdown did the same, really.
An old new normal? post-covid stores in digitally averse countries
What’s happening in Phase-2 countries where stores are already re-opening?
