A Milkman’s Blog
Stay up to date with the latest trends that are reshaping the Retail and Logistics industries and get valuable insight for your business.
Know your customers
Even a small detail can make a big difference in customer experience
Let’s get phygital!
The imperative is a seamless omnichannel experience
Sustainability, order consolidation and personalisation have become the new priorities. How can a combined approach be secured?
If you are a Retailer and you want to emerge from a strong competitive scenario, you have to rethink your e-commerce strategy, offering last-mile delivery options and sustainability choices as one bundle.
Who are the actors in Last Mile Delivery?
Let’s discover what is behind the scenes of the delivery world in the Last Mile
Where is my bed? Telling the story of a Big & Bulky personal delivery
It is now the turn for Big & Bulky Retailers to rethink the last-mile strategy
New post pandemic Shopping Trends require omnichannel solutions
With a solid return of in-store shopping paired with steady e-commerce growth, 2022 has started shaping a new image of what shopping trends will look like after the pandemic.
Google launches Last Mile Fleet Solution
Shall we take it seriously or is it just a fleeting trend?
Reduce bad reviews and make your customers happier
What do you think has the biggest impact on the end customers when purchasing? Is it the product or how it is delivered?
Smart and Conscious: the profile of new consumers
Will retailers let shoppers lead the way?
There is no clear direction towards sustainability in deliveries … yet
It might look complex but last mile has a big potential for driving environmental efficiency
Returns – a missing piece to complete the delivery puzzle
1 in 4 e-commerce purchases are returns. A call to act upon it.
2022: what to expect from another exciting year in the last-mile delivery world
The last-mile is making big waves in retail and will continue to do so for as long as we can foresee it.