The Enterprise Delivery Management Platform
Optimize the delivery experience by offering choice, control, and
convenience to even the most demanding of customers.
Customer Experience Above All
Milkman's mission is to satisfy all constituents along the delivery
process. We strive to delight consumers while reducing delivery costs.
Convenient Delivery Notifications
Keep your customers in the know. Alert them to schedule
their delivery, to know when it’s started and expected, and when it’s arriving!
Home Appointment Scheduling
Offer consumers dynamically calculated time windows that
ensure feasible delivery capacity and keep costs under control.
Delivery Updates
Alert your customers to any changes along the delivery
process. Keep them in the know as to exactly when they can expect their delivery
when things do change.
Live Delivery Tracking
Watch in real-time as the driver approaches. Provide accurate
ETAs in a delightful customer experience branded to your specifications.
Transparency & Satisfaction
Elicit feedback from your customers regarding their delivery
experience.
Scheduling On Demand
Deliver high confident updates to the consumer to narrow down
driver arrival within selected time window to reduce the likelihood of missed
appointment.
Convenient Delivery Notifications
Keep your customers in the know. Alert them to schedule
their delivery, to know when it’s started and expected, and when it’s arriving!
Home Appointment Scheduling
Offer consumers dynamically calculated time windows that
ensure feasible delivery capacity and keep costs under control.
Delivery updates
Alert your customers to any changes along the delivery
process. Keep them in the know as to exactly when they can expect their delivery
when things do change.
Live Delivery Tracking
Watch in real-time as the driver approaches. Provide accurate
ETAs in a delightful customer experience branded to your specifications.
Transparency & Satisfaction
Elicit feedback from your customers regarding their delivery
experience.
Industries Served
From Parcel & Courier to Consumer Brands, the Milkman product suite
empowers efficient deliveries from start to finish.
Parcel & Courier
Parcel and courier companies can streamline complex delivery
processes and optimize their processes across the entire ecosystem so they can
remain competitive in an ever changing market
Residential Services
Service software that improves the customer experience for
all types of service companies.
Residential Service
Improve the customer experience for all types of service
companies. Manage and optimize your service suite to allow your company to scale.
Installations
Introduce new levels of operational efficiency and
accountability with route optimization and driver accountability. Our product is
fully customizable to allow for dynamic driving as well as service time.
Retailers
Manage and optimize in real-time a wide range of complex
delivery options -- last mile delivery, same/next day delivery, product returns,
click & collect services -- and fulfillment resources.
Grocery
Unlock your home delivery service with Milkman! Using the
Scheduling Engine you can create narrow windows to ensure that groceries are always
delivered fresh and on time.
Consumer Brands
Empower your business to compete with big retailers by
offering on-demand deliveries and world class customer experience. The delivery
world is changing fast, so ensure that your brand changes with it.
Parcel & Courier
Parcel and courier companies can streamline complex delivery
processes and optimize their processes across the entire ecosystem so they can
remain competitive in an ever changing market
Residential Services
Improve the customer experience for all types of service
companies. Manage and optimize your service suite to allow your company to scale.
Installations
Introduce new levels of operational efficiency and
accountability with route optimization and driver accountability. Our product is
fully customizable to allow for dynamic driving as well as service time.
Retailers
Manage and optimize in real-time a wide range of complex
delivery options -- last mile delivery, same/next day delivery, product returns,
click & collect services -- and fulfillment resources.
Grocery
Unlock your home delivery service with Milkman! Using the
Scheduling Engine you can create narrow windows to ensure that groceries are always
delivered fresh and on time.
Consumer Brands
Empower your business to compete with big retailers by
offering on-demand deliveries and world class customer experience. The delivery
world is changing fast, so ensure that your brand changes with it.
Enterprise Delivery Solutions
We serve all use cases, from small Brick & Mortar to even the biggest of
enterprise companies. Our application suite was designed for configurability, regardless of size.
Multiple Fleets
Manage your complex delivery operation regardless of
size. Easily implement the Milkman delivery solution to scale your fleet and
increase revenue.
Last Mile
Last mile comes in all sizes and shapes. Regardless, the
common denominator is to satisfy the growing demands of the customer. This
requires agility, flexibility and customer awareness.
On-Demand
Automation is key for accomplishing on-demand, as the
margin for error are greatly reduced in the on-demand market.
First Mile
The first mile landscape is rapidly changing in regards
to pickup locations, from retailer hubs to secure lockers.
Internal Logistics
Efficiencies within the logistics process is fundamental
to making a smooth and cost-effective delivery. Reduce friction by providing
transparency to all constituents along the delivery process.
Next Day
Process is key for next day delivery as well as a
platform to handle the delivery waves that are necessary to keep packages moving
on time. Managing customer expectations is critical to ensuring an exceptional
experience.
Direct-to-Consumer
Carriers must be equipped to represent the merchant
shippers and act as an extension of their brand. A good delivery experience
ultimately reflects on the shoppers overall experience.
Reverse Logistics
Returns are becoming a large component of the delivery
world. Making it easier for consumers to return goods either through pick up
locations or on-demand services is now part of the buyer’s journey.
Click & Collect
As consumers are becoming increasingly more dependent on
online shopping, it's important to provide them the tools to do in store
pick ups when necessary, such as fresh groceries from the supermarket.
Out of Stock
No one wants partial deliveries or notifications that
goods are out of stock, but having a strategy to handle customer communication
and workflows is important.
Multiple Fleets
Manage your complex delivery operation regardless of size.
Easily implement the Milkman delivery solution to scale your fleet and increase
revenue.
Last Mile
Last mile comes in all sizes and shapes. Regardless, the
common denominator is to satisfy the growing demands of the customer. This requires
agility, flexibility and customer awareness.
On-Demand
Automation is key for accomplishing on-demand, as the margin
for error are greatly reduced in the on-demand market.
First Mile
The first mile landscape is rapidly changing in regards to
pickup locations, from retailer hubs to secure lockers.
Internal Logistics
Efficiencies within the logistics process is fundamental to
making a smooth and cost-effective delivery. Reduce friction by providing
transparency to all constituents along the delivery process.
Next Day
Process is key for next day delivery as well as a platform to
handle the delivery waves that are necessary to keep packages moving on time.
Managing customer expectations is critical to ensuring an exceptional experience.
Direct-to-Consumer
Carriers must be equipped to represent the merchant shippers
and act as an extension of their brand. A good delivery experience ultimately
reflects on the shoppers overall experience.
Reverse Logistics
Returns are becoming a large component of the delivery world.
Making it easier for consumers to return goods either through pick up locations or
on-demand services is now part of the buyer’s journey.
Click & Collect
As consumers are becoming increasingly more dependent on
online shopping, it's important to provide them the tools to do in store pick
ups when necessary, such as fresh groceries from the supermarket.
Out of Stock
No one wants partial deliveries or notifications that goods
are out of stock, but having a strategy to handle customer communication and
workflows is important.
Always in Good Company
Milkman works with some of the most recognized global brands, and it's
our mission to provide the best service to all of our valued partners.
Milkman Offers technology and expertise for designing optimal delivery experiences to logistics teams and organizations.
Leave us your details if you want to schedule a demo of our platform or discuss your last-mile delivery needs, and we’ll get back to you ASAP.
Leave us your details if you want to schedule a demo of our platform or discuss your last-mile delivery needs, and we’ll get back to you ASAP.
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