The Enterprise Delivery Management Platform
Optimize the delivery experience by offering choice, control, and convenience to even the most demanding of customers.
Customer Experience Above All
Milkman's mission is to satisfy all constituents along the delivery process. We strive to delight consumers while reducing delivery costs.
Convenient Delivery Notifications
Keep your customers in the know. Alert them to schedule their delivery, to know when it’s started and expected, and when it’s arriving!
Home Appointment Scheduling
Offer consumers dynamically calculated time windows that ensure feasible delivery capacity and keep costs under control.
Delivery Updates
Alert your customers to any changes along the delivery process. Keep them in the know as to exactly when they can expect their delivery when things do change.
Live Delivery Tracking
Watch in real-time as the driver approaches. Provide accurate ETAs in a delightful customer experience branded to your specifications.
Transparency & Satisfaction
Elicit feedback from your customers regarding their delivery experience.
Scheduling On Demand
Deliver high confident updates to the consumer to narrow down driver arrival within selected time window to reduce the likelihood of missed appointment.
Convenient Delivery Notifications
Keep your customers in the know. Alert them to schedule their delivery, to know when it’s started and expected, and when it’s arriving!
Home Appointment Scheduling
Offer consumers dynamically calculated time windows that ensure feasible delivery capacity and keep costs under control.
Delivery updates
Alert your customers to any changes along the delivery process. Keep them in the know as to exactly when they can expect their delivery when things do change.
Live Delivery Tracking
Watch in real-time as the driver approaches. Provide accurate ETAs in a delightful customer experience branded to your specifications.
Transparency & Satisfaction
Elicit feedback from your customers regarding their delivery experience.
Industries Served
From Parcel & Courier to Consumer Brands, the Milkman product suite empowers efficient deliveries from start to finish.
Parcel & Courier
Parcel and courier companies can streamline complex delivery processes and optimize their processes across the entire ecosystem so they can remain competitive in an ever changing market
Residential Services
Service software that improves the customer experience for all types of service companies.
Residential Service
Improve the customer experience for all types of service companies. Manage and optimize your service suite to allow your company to scale.
Installations
Introduce new levels of operational efficiency and accountability with route optimization and driver accountability. Our product is fully customizable to allow for dynamic driving as well as service time.
Retailers
Manage and optimize in real-time a wide range of complex delivery options -- last mile delivery, same/next day delivery, product returns, click & collect services -- and fulfillment resources.
Grocery
Unlock your home delivery service with Milkman! Using the Scheduling Engine you can create narrow windows to ensure that groceries are always delivered fresh and on time.
Consumer Brands
Empower your business to compete with big retailers by offering on-demand deliveries and world class customer experience. The delivery world is changing fast, so ensure that your brand changes with it.
Parcel & Courier
Parcel and courier companies can streamline complex delivery processes and optimize their processes across the entire ecosystem so they can remain competitive in an ever changing market
Residential Services
Improve the customer experience for all types of service companies. Manage and optimize your service suite to allow your company to scale.
Installations
Introduce new levels of operational efficiency and accountability with route optimization and driver accountability. Our product is fully customizable to allow for dynamic driving as well as service time.
Retailers
Manage and optimize in real-time a wide range of complex delivery options -- last mile delivery, same/next day delivery, product returns, click & collect services -- and fulfillment resources.
Grocery
Unlock your home delivery service with Milkman! Using the Scheduling Engine you can create narrow windows to ensure that groceries are always delivered fresh and on time.
Consumer Brands
Empower your business to compete with big retailers by offering on-demand deliveries and world class customer experience. The delivery world is changing fast, so ensure that your brand changes with it.
Enterprise Delivery Solutions
We serve all use cases, from small Brick & Mortar to even the biggest of enterprise companies. Our application suite was designed for configurability, regardless of size.
Multiple Fleets
Manage your complex delivery operation regardless of size. Easily implement the Milkman delivery solution to scale your fleet and increase revenue.
Last Mile
Last mile comes in all sizes and shapes. Regardless, the common denominator is to satisfy the growing demands of the customer. This requires agility, flexibility and customer awareness.
On-Demand
Automation is key for accomplishing on-demand, as the margin for error are greatly reduced in the on-demand market.
First Mile
The first mile landscape is rapidly changing in regards to pickup locations, from retailer hubs to secure lockers.
Internal Logistics
Efficiencies within the logistics process is fundamental to making a smooth and cost-effective delivery. Reduce friction by providing transparency to all constituents along the delivery process.
Next Day
Process is key for next day delivery as well as a platform to handle the delivery waves that are necessary to keep packages moving on time. Managing customer expectations is critical to ensuring an exceptional experience.
Direct-to-Consumer
Carriers must be equipped to represent the merchant shippers and act as an extension of their brand. A good delivery experience ultimately reflects on the shoppers overall experience.
Reverse Logistics
Returns are becoming a large component of the delivery world. Making it easier for consumers to return goods either through pick up locations or on-demand services is now part of the buyer’s journey.
Click & Collect
As consumers are becoming increasingly more dependent on online shopping, it's important to provide them the tools to do in store pick ups when necessary, such as fresh groceries from the supermarket.
Out of Stock
No one wants partial deliveries or notifications that goods are out of stock, but having a strategy to handle customer communication and workflows is important.
Multiple Fleets
Manage your complex delivery operation regardless of size. Easily implement the Milkman delivery solution to scale your fleet and increase revenue.
Last Mile
Last mile comes in all sizes and shapes. Regardless, the common denominator is to satisfy the growing demands of the customer. This requires agility, flexibility and customer awareness.
On-Demand
Automation is key for accomplishing on-demand, as the margin for error are greatly reduced in the on-demand market.
First Mile
The first mile landscape is rapidly changing in regards to pickup locations, from retailer hubs to secure lockers.
Internal Logistics
Efficiencies within the logistics process is fundamental to making a smooth and cost-effective delivery. Reduce friction by providing transparency to all constituents along the delivery process.
Next Day
Process is key for next day delivery as well as a platform to handle the delivery waves that are necessary to keep packages moving on time. Managing customer expectations is critical to ensuring an exceptional experience.
Direct-to-Consumer
Carriers must be equipped to represent the merchant shippers and act as an extension of their brand. A good delivery experience ultimately reflects on the shoppers overall experience.
Reverse Logistics
Returns are becoming a large component of the delivery world. Making it easier for consumers to return goods either through pick up locations or on-demand services is now part of the buyer’s journey.
Click & Collect
As consumers are becoming increasingly more dependent on online shopping, it's important to provide them the tools to do in store pick ups when necessary, such as fresh groceries from the supermarket.
Out of Stock
No one wants partial deliveries or notifications that goods are out of stock, but having a strategy to handle customer communication and workflows is important.
Always in Good Company
Milkman works with some of the most recognized global brands, and it's our mission to provide the best service to all of our valued partners.
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