With the eCommerce world changing and volumes surging, Carriers and 3PLs are looking to increase their profits with scalable hyper-automated operations and resource management.
Grocers find themselves forced to leap forward their plans and meet unprecedented demand. They have to re-think their eCommerce margins, while shoppers realize that charges of crowdsourced models are too high.
Failed first-try deliveries clunky returns, and brand inconsistencies are ongoing challenges for Retailers aiming to offer a real customer-driven last-mile to acquire new customers and retaining them.
*[Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation.Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.]
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Published since 2015, our newsletter is a premium selection of news regarding last-mile, retail, eCommerce and omnichannel. Join our growing community of 2000+ professionals!
